IMPROVING
PATIENT CARE BY REPORTING PROBLEMS WITH MEDICAL DEVICES
HOW TO OBTAIN FORMS AND
INSTRUCTIONS
Voluntary ( FDA 3500) form for
reporting by health professionals :
•
By mail or fax :
call 1‐800‐FDA‐1088 (fol low instructions for health professional or press
"0" during the initial message )
• By intern e t : www.
f da.gov / medwatch (cl i ck on "How to Report " , then
"Reporting by Health Professionals"). Print the form or download as a
PDF file. There is also form software which can be downloaded and used to
complete the forms using a personal computer. After the initial entries
are m a d e, the completed
form can be printed and mailed to FDA and/or
the manufacture r. This software
does not permit electronic
submission of reports. If you prefer a copy of the free software on disk, call
1 ‐ 8 0 0 ‐ F DA‐1088 (press 0), or e‐mail MedWatch (medwatch @
bangate.fda.gov). Note: the form software contains both the FDA 3500 and the
FDA 3500A forms.
Mandatory ( F DA 3500A) form for
reporting by user facilities :
•
By mail or fa x :
call 1‐800‐FDA‐1088 (press "0" during the initial message )
•
By intern e t :
www.f da.gov (cl i ck on “Medical Dev i c e s / Radiological Health,” “ Program
Are a s ,” “Medical Device Reporting,” and "Forms and Instructions."
Print the form or download as a PDF file. There is also form software which can
be downloaded and used to complete the forms using a personal c o m p u t e r.
After the initial entries are made, the completed form can be printed and
mailed to FDA and/ or the manufacturer. This software does not permit
electronic submission of reports. If you prefer a copy of the free software on disk, call 1‐800‐FDA‐1088 (press 0), or e‐mail MedWatch
( medwatch @ b a n gat e. f d a . gov). Note: the form software
contains both the FDA 3500
and the F DA 3500A forms .
HOW
TO REPORT TO FDA
Voluntary (3500):
• By mail (postage‐paid form) Med Watch
The FDA Medical Products Reporting
Program
Food and Drug Administration 5600
Fishers Lane
Rockville, MD 20852‐9787
•
By phone: 1‐800‐FDA‐1088
•
By fax: 1‐800‐FDA‐0178
• By internet: available late 1997
Mandatory (3500A):
• By mail:
FDA Center for Devices &
Radiological Health MDR Reporting
PO Box
3002
Rockville, MD 20847‐3002
Mark the envelope: "User
Facility Report"
QUESTIONS
ABOUT REPORTING?
Voluntary: Contact the MedWatch office
Phone: 1‐800‐FDA‐1088 (press 0)
or (301) 443‐0117 (local) Fax: 1‐800‐FDA‐0178 or (301) 443‐5776 (local)
E‐mail: medwatch@bangate.fda.gov
Mail: MedWatch
FDA, HF‐2
5600 Fishers Lane, Room 9‐57
Rockville, MD 20857
Mandatory: Reporting Systems & Monitoring Branch
(HFZ‐533)
FDA, CDRH
1350 Piccard Drive Rockville, MD
20850
Phone numbers for specific
questions (Please use fax numbers except for emergencies): Interpretation of
policy (301) 827‐0038 (fax) (301) 594‐2735
(voice)
Individual 3500A or semi‐annual
reports
(301) 827‐0038 (fax) (301) 594‐2731 (voice)
Emergencies outside of normal
East Coast business hours
(301) 443‐1240 (fax) (301) 443‐3757 (voice ‐ 24 hours/day)